The Social Security Administration (SSA) will change its in-person services to an appointment-only system starting in the new year.
According to the SSA, starting January 6, 2025, you will need to make an appointment in advance to receive in-person services at a Social Security office. In other words, to receive all types of in-person services, including applying for a Social Security Card, you will need to make an appointment in advance before visiting a Social Security office.
However, vulnerable groups such as the extremely poor, military personnel, terminally ill patients, and visitors in emergency situations who have difficulty making reservations in advance can still receive same-day walk-in services without making reservations in advance.
The Social Security Administration said, “This is a measure to reduce unnecessary waiting time and simplify procedures,” and “If the reservation system is changed, visitors to Social Security offices will be able to receive necessary services quickly without wasting time. “Reservations for Social Security office visits can be made on the Internet homepage (https://www.ssa.gov/onlineservices/) or by phone (1-800-772-1213).